Terms and Conditions

These site terms govern your access to and use of the Gibson Casino website, your player account, casino games, promotions, and related services (together, the “services”). Gibson Casino is the operator of the platform.

By accessing the site, creating an account, depositing, claiming an offer, or playing any game, you agree to follow these account rules and service terms. The goal of this page is to set clear expectations about how the platform works, what we provide, and what we ask of players so everyone has a fair, secure experience.

Who Can Use Gibson Casino

Gibson Casino is intended for adults only.

To use the services, you must:

• Be at least the legal gambling age in your jurisdiction (and in any case not under 18).
• Ensure that online gambling is legal where you are located and that you are allowed to use our services. This is your responsibility.
• Understand that we may restrict or block access in certain countries, regions, or territories, and we may apply location-based limits to games, payment methods, or promotions.

Account Registration: Getting Started the Right Way

When you register, you agree to provide accurate, complete, and current information, and to keep it updated if anything changes (such as your address or contact details). Accounts must be opened in your own name and for your personal use.

To help keep the platform fair and secure:

• We limit the number of accounts a player may hold. Creating multiple accounts to gain an advantage (including for promotions) is not allowed.
• We may refuse, suspend, or close an account if registration information appears inaccurate, incomplete, or misleading.

Identity Checks (KYC) and Verification

To protect players, prevent fraud, and meet regulatory and financial obligations, we may ask you to verify details at any time, including before processing withdrawals.

Verification may include requesting documents or information to confirm:

• Your identity and age
• Your address
• Ownership of a payment method or wallet
• Account security details (where needed)

If verification is not completed within a reasonable timeframe, we may restrict certain account functions (such as withdrawals) until checks are completed.

Your Account: Security and Proper Use

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether authorized by you or not. If you believe your account has been compromised, contact support as soon as possible.

Your player account is personal. It may not be:

• Shared with another person
• Transferred, sold, or gifted
• Used on behalf of someone else

Deposits, Withdrawals, and Account Balances

Deposits and withdrawals are handled using available payment channels, and options may change depending on your location, device, internal risk checks, or third-party provider availability. Gibson Casino currently supports payment methods that may include Visa, MasterCard, Skrill, Neteller, and Bitcoin (BTC), depending on availability.

Key points to expect:

• Processing times can vary by payment method and may be affected by verification, security reviews, banking schedules, and technical checks.
• We may apply reasonable checks to confirm transaction legitimacy, payment method ownership, and compliance requirements before approving a withdrawal.
• Minimum/maximum limits and availability may differ by currency (including AUD, EUR, GBP, USD, ZAR, and BTC) and may be updated from time to time.
• Your displayed balance can change due to game outcomes, completed transactions, reversals, chargebacks, or corrections of clear errors.

Bonuses and Promotions: What to Review Before You Claim

Promotions can include deposit matches, free spins, free chips, reload offers, and cashback. Each promotion can have its own bonus terms, and those specific terms apply in addition to these platform rules.

Before opting in, check the offer’s rules, including (where applicable):

• Eligibility requirements (such as country, device, or payment method limitations)
• Minimum deposit rules
• Wagering requirements and which games contribute
• Time limits for using the bonus and completing wagering
• Maximum cashout or conversion limits (especially on no-deposit offers)
• Any bet size limits or restricted play patterns during wagering

Examples of promotion rules that may apply at Gibson Casino include:

• Welcome deposit match offers that require a code (for example, a 200% match may have a minimum deposit, a set validity window, and wagering such as 30x bonus + deposit on eligible games like slots, keno, and scratch cards).
• No-deposit free chip offers that may have higher wagering (for example, 50x) and a limited validity period, plus a maximum cashout rule (commonly up to 5x the bonus amount unless the promotion states otherwise).
• Free spins offers that may apply only to selected slot titles and require wagering on winnings from spins.
• Cashback offers that may be calculated weekly and may require wagering on the credited cashback amount.

Unless stated otherwise in the specific offer rules, bonuses are generally non-sticky (the bonus is removable/withdrawable once requirements are met). Promotional availability and terms can change, and offers may not be available to all players at all times.

Game Access, Features, and Service Availability

We aim to provide a reliable playing experience, but game and service availability can vary due to location, device compatibility, maintenance, provider updates, or unexpected technical issues.

This means:

• Some games, promotions, payment methods, or site features may be limited, suspended, added, or removed at any time.
• Not all software providers, game categories, or tools are available in every region or on every device.
• From time to time, we may need to perform maintenance that temporarily affects access.

Fair Play Standards: Keeping the Platform Safe

By using the services, you agree to play fairly and use the site for lawful purposes only. You must not engage in behavior that compromises the integrity of the platform, other players, or our providers.

Prohibited conduct includes, for example:

• Fraud, deception, or providing false personal details
• Collusion or coordinated play intended to gain an unfair advantage
• Chargeback abuse or attempts to reverse legitimate transactions improperly
• Bonus abuse, including using multiple accounts or patterns intended to bypass promotion limits
• Attempting to exploit game or system vulnerabilities, or manipulating promotions
• Using bots, scripts, unauthorized software, or automated play methods
• Allowing someone else to access or operate your account

Restrictions and Our Rights to Protect the Service

Where we reasonably believe rules have been broken, verification is incomplete, or misuse has occurred, we may take proportionate steps to protect the platform. This can include:

• Restricting access to certain games or features
• Pausing or canceling promotions and bonus benefits linked to the issue
• Freezing withdrawals or transactions temporarily while reviews are completed
• Suspending or closing an account

We aim to apply these measures in a fair and responsible way, based on the information available and the need to protect players and the integrity of the services.

Errors, Malfunctions, and Settlement Issues

Occasionally, technical issues can occur, such as interrupted sessions, display errors, incorrect balances, mispriced promotions, or game malfunctions. When an obvious error happens, we reserve the right to correct it and to settle related activity in a fair and reasonable manner.

If you notice a suspected error (for example, a balance that does not match play history), contact support promptly so we can review it.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. If playing stops being enjoyable or feels difficult to control, we encourage you to use responsible gaming tools that may be available, such as limits, cooling-off options, or self-exclusion. More guidance may be available on our Responsible Gaming page.

Intellectual Property and Permitted Site Use

The website design, branding, logos, text, graphics, software elements, and original content on Gibson Casino are owned by us or used under license. You may use the site for personal entertainment purposes only.

You may not copy, reproduce, republish, distribute, reverse-engineer, or commercially exploit site content or software without written permission, except where permitted by applicable law.

Third-Party Providers and Linked Services

Some parts of the services may be supplied or supported by third parties, including game studios, payment processors, and technical providers. These services can be subject to availability, operational limits, and provider maintenance.

The platform may also contain links or references to third-party tools or sites. We are not responsible for third-party content or services outside of our control, and your use of those services may be governed by their own terms.

Limits of Liability (In Plain Language)

We work to provide a secure and functional service, but we are not responsible for losses or damages caused by events outside our reasonable control or not caused by our direct failure to act responsibly. This can include, for example:

• Internet interruptions, device issues, or incompatible hardware/software
• Player error (such as sending funds to the wrong address or entering incorrect details)
• Third-party service outages (payment networks, wallet providers, telecoms, or game providers)
• Maintenance, system delays, or unexpected technical faults
• Events considered force majeure (such as major outages or disruptions beyond reasonable control)

Nothing in these service terms is intended to limit any rights you may have under applicable law that cannot be excluded.

No Promises of Continuous or Error-Free Service

The services are provided on an “as is” and “as available” basis. While we aim for stable performance, we cannot promise uninterrupted access, constant availability of every game or feature, or error-free operation at all times.

Updates to These Service Terms

We may update these conditions of use from time to time to reflect changes in the services, security practices, business operations, or legal requirements. The newest version published on the site will apply from the date it is posted, unless we state otherwise.

We recommend reviewing this page periodically, especially before claiming promotions or making a deposit.

Related Policies You Should Review

These site terms work alongside other policies and notices on the Gibson Casino website, which may include:

• Privacy Policy
• Cookie Policy
• Bonus Terms or Promotion Rules (where posted for specific offers)
• AML/KYC or payments-related policies
• Responsible Gaming information

If there is a conflict between a specific promotion’s rules and these general platform rules, the promotion’s specific rules will apply for that offer.

Contact Gibson Casino Support

If you have questions about these terms, your account, verification, payments, or a promotion, our support team can help.

Email: support@gibsonscasino.com Phone: (+1) 718 732 0154

You can also use live chat and the FAQ section where available on the site.

Using Gibson Casino means following these rules and expectations so gameplay, payouts, promotions, and account security stay clear and consistent. Continued use of the services confirms your acceptance of the most current version posted on this page.